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Rate Card for SIPAIT Support
Support for SIPA Staff and Administration
SIPAIT will provide IT services to SIPA offices for standard hardware and software setups. However, additional equipment may be charged to each office after review of their request by the Director of IT and in discussion with the Associate Dean of Finances. SIPAIT will determine and upgrade equipment as needed. Desktops for the senior staff and administrators are backed up CUIT supported Connected DataProtector. Backup space for each user is limited and music is not backed up.
Support for Faculty
SIPAIT will provide IT services to SIPA faculty, who do not have any research or other grants for standard hardware and software setups. These are supported by limited funds from SIPA. For faculty who have a computer setup account or a research account they will be charged for their equipment and setup costs as listed below. Most of the faculty is setup for backup of their desktop or laptop with CUIT supported Connected DataProtector. Backup space for each user is limited and music is not backed up.
Support for Institutes and Centers
SIPAIT will work with all units associated with SIPA to provide them desktop and network support; advise and help purchase equipment as needed. Senior administrators in each unit will determine which systems are setup for backup with CUIT supported Connected DataProtector. Backup space for each user is limited and music is not backed up.
Function |
Charges as of |
Notes |
Purchase of hardware &/or Software |
at cost price. |
SIPAIT will provide free consultation and facilitate purchase of equipment, software and peripherals. |
Setup |
$75 |
initial Setup charge; includes network setup. |
IT Support |
$75 per hour |
minimum charge for 1 hour; and after that in 15 minute increments. |
Network Access |
$20 per month |
per user account with1 GB per user space for staff and administrators. No free IDs for student staff. Includes backup of network data at no extra charge. |
Exchange Server |
$15 per month for calendaring & Email when email is supported. For calendaring only: $50 per hour setup & $10 per month. |
Exchange account for personal calendar/contact/tasks and shared calendar/ tasks/contacts – 1 GB space per account. |
Workgroup/shared space |
$20 per month per 1 GB of space. |
Can be shared with student ws/casuals per office with no personal space. |
Additional space $10 per month per 1 GB of space. |
Additional space per GB. |
|
Updates |
free. |
This includes any call initiated by SIPAIT for ensuring up to date virus definitions, system patch deployment, network upgrade, network related issue that is not caused by a user. |
Connected Backup with CUIT site license |
$50 annually |
per system for non-SIPA units; limited space (music is not backed up). |
Security equipment |
at cost price. |
Depends on use of Kensington lock and/or other cable locking mechanism. |
Printer maintenance |
at cost price |
by Printer model with Key Systems. |
Any specialized software/hardware |
at cost price based on number of licenses from CUIT |
CUIT site license annual charge with no added at cost (no overhead charge by SIPAIT). |
Insurance |
varies |
1-25 items -$10 annual; 26-50 - $25 annual; 50+ - $75 annual. |
Web services |
$50 per hour |
subject to staff availability. |
Audio Visual services |
$75 per hour; $425 per term for a non-SIPA course |
vary for use of SIPA e-room for a term; non-SIPA office events are charged for this service. |
Audio Visual services (SIPA) |
free |
for registered SIPA student group events and SIPA offices. |
Video Conference |
$50 + phone bill (ISDN lines) for SIPA units and $100 +phone bills for all others. |
If receiving a call, no additional phone costs. |
Special Projects, such as creating an e-Room |
varies |
Project based. |