The Migrants in Countries in Crisis (MICIC) Capacity Building Program was established to assist migrants affected by conflict or disasters in a country outside their own. Beginning in 2016, IOM piloted the program in four countries: Guatemala, Mexico, Myanmar, and Thailand. The program’s objective was to 1) strengthen the ability of institutions to include migrants in emergency preparedness, response, and recovery, and 2) reduce migrants’ vulnerability in the face of conflicts, disasters, and other emergencies.

The Evaluation Team used qualitative methodology (semi-structured interviews conducted in the four pilot countries) to evaluate the MICIC Program’s outcomes: Awareness, Capacity, Coordination, and Sustainability. The Evaluation Team found positive improvements in Awareness, limited changes to Capacity, mixed changes to Coordination, and positive trends toward Sustainability.

The Evaluation Team also identified cross-cutting themes across the four pilot countries: the enabling environment determined the level of achievement of program outcomes; early stakeholder buy-in was necessary for the success of program implementation; lack of pre-program contextual analysis meant the program was not always relevant to the local context; adaptation of program materials to the local context was limited; staff turnover and retention of institutional knowledge led to challenges; and little follow-up from IOM on some program activities limited the level of outcome achievement.

After analyzing interview results, the team presented recommendations to IOM, including: greater localization in program design; stronger monitoring & evaluation practices; and restructuring of stakeholder trainings. Additionally, the team presented five questions for IOM to consider when implementing the program in a new country.